Our Guarantee
A Note About Our 180-Day Return Policy.
It's unusual, and it's intentional.
Most brands give you 30 days. A few give you 60. The industry standard exists because returns are expensive, and shorter windows mean fewer of them.
We give you 180 days because we've thought about this differently.
A woman trying a bra for the first time — in a store, under fluorescent lights, over the clothes she happened to be wearing that day — is not trying a bra. She's guessing. She doesn't know how it performs at 3pm on a Wednesday. She doesn't know how the fabric feels after washing. She doesn't know whether the fit that seemed right in a dressing room still seems right six weeks later when her body has changed slightly, as bodies do.
We think she deserves to know all of that before she decides.
So here is our offer, and it is a genuine one: wear the garment. Wash it. Wear it again. Try it under the silk blouse and the fitted tee and the work jacket and the dress you save for evenings out. Live your actual life in it for days, weeks, a month. And if at any point in the next six months it isn't exactly what we promised — return it. We cover the shipping both ways.
No forms. No restocking fee. No questions.
We make this offer because we are confident. And because the women who take us up on it — the ones who actually live in the bra for a month before deciding — keep it at a rate that tells us everything we need to know about whether it works.
The Proof We Don't Advertise Enough
The return rate is low.
That is the proof we're most proud of.
NEED TO RETURN FOR A REFUND OR EXCHANGE?
No Problem - We offer an unbelievable 180 days for you to try our products at home. That's half a year to decide if it's the perfect fit.
IT'S OK.
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It's OK to open the bag.
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It's OK to try the item on.
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It's OK to even wash it.
If something isn't quite as expected with your purchase, don't worry! We offer free returns or exchanges within 180 days, no questions asked.
TRY IT ON. WASH IT. TRY AGAIN.
We want you to feel comfortable and confident in your new UNDEROUTFIT, so go ahead and wear it and wash it as much as you like. If the fit still isn't right, don't worry - we offer free exchanges and returns.
IT'S NOT AS SMALL AS IT LOOKS
When you first receive your purchase, it may appear too small, but give it a try anyway (dont worry we will take it back). You'll be pleasantly surprised to find that it's the correct size. This is due to the unique yarn technology we use.
BONUS: We offer free exchanges for all U.S. customers, even if the product has been worn and washed. So, try it on!
Please keep in mind that the original shipping charge (for orders less than $100) is non-refundable.
START RETURN / EXCHANGE
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Although taxes won't be shown, they will still be refunded.
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Please note the original shipping charge (orders less than $100) is non-refundable.
- Note: Free gifts/items cannot be refunded, but you may exchange them or skip to the next item.